Add a payment method

Save time, add a Payment Method before you book travel or lodging

Andrew Banta avatar
Written by Andrew Banta
Updated today

This article is part of the Commercial Rewards Card paid plan guide. You can navigate back to the guide with the previous link and take the next onboarding steps.

Purpose

This article explains how to add a payment method before you book travel or lodging through TravelBank.

Audience

This article applies to all TravelBank users.

Steps

To add a credit card to pay for travel purchased through travel bank, sign in and go to "My Account" located in the sidebar. Choose the "Payment Methods" tab (see Figure 1). If you need to update your Traveler Profile, learn more here.

Payment Methods tab of My Account page

Figure 1. Payment Methods tab

You can add most major credit cards to your account (see Figure 2) to purchase travel, such as flights, hotels, and cars, through TravelBank.

Add New Payment Method pop-up window, including sections for Credit Card Information and Billing Information

Figure 2. Add New Payment Method pop-up window

Frequently Asked Questions

Why is the card I added not available to book travel?

If you added your card through "My Cards" the transactions will sync from your bank or financial institution, but the card details have not been added to your account to use for booking travel.

Do I have to add my card information every time I want to book travel?

Once you add your card either at checkout or to your account you can use it to book travel as long as the card information remains valid.


Need help?

If you need help, contact the TravelBank support team:

  • From the website or mobile app: Open the left-hand menu and select “Chat with us”.

Publish date: September 28, 2020

Last update: November 21, 2023

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