This article is part of the Commercial Rewards Card paid plan guide. You can navigate back to the guide with the previous link and take the next onboarding steps.
Purpose
This article explains how to add a payment method before you book travel or lodging through TravelBank.
Audience
This article applies to all TravelBank users.
Steps
To add a credit card to pay for travel purchased through travel bank, sign in and go to "My Account" located in the sidebar. Choose the "Payment Methods" tab (see Figure 1). If you need to update your Traveler Profile, learn more here.
Figure 1. Payment Methods tab
You can add most major credit cards to your account (see Figure 2) to purchase travel, such as flights, hotels, and cars, through TravelBank.
Figure 2. Add New Payment Method pop-up window
Frequently Asked Questions
Why is the card I added not available to book travel?
If you added your card through "My Cards" the transactions will sync from your bank or financial institution, but the card details have not been added to your account to use for booking travel.
Do I have to add my card information every time I want to book travel?
Once you add your card either at checkout or to your account you can use it to book travel as long as the card information remains valid.
Need help?
If you need help, contact the TravelBank support team:
Email support@travelbank.com.
From the website or mobile app: Open the left-hand menu and select “Chat with us”.
Publish date: September 28, 2020
Last update: November 21, 2023