You can only merge a synced card transaction with a user-created expense. If the items selected are both synced transactions or expenses, then they cannot be merged.
Learn more
Read our article about adding, merging, and submitting expenses.
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For assistance, use the online chat feature
From the web app: Select the Help & Support icon at the top-right (that is, the question mark icon) and select "Chat with Us."
From the mobile app: Open the navigation menu and select "Chat with Us.
Publish date: February 7, 2025
Last update: July 15, 2026
