Transactions from personal cards will pair if they match an expense that was created within 3 days of the synced transaction.
Learn more
Read our article about creating and submitting expense reports.
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For assistance, use the online chat feature
From the web app: Select the Help & Support icon at the top-right (that is, the question mark icon) and select "Chat with Us."
From the mobile app: Open the navigation menu and select "Chat with Us.
Publish date: February 7, 2025
Last update: July 15, 2026
