If your company uses single sign-on (SSO), you won't need a verification code to sign in. If your company doesn't use SSO, you may want to consider your login needs. If you sign in to the app before you go, you will not need to sign back in, unless you log out or delete and reinstall the app.
Learn more
Read our multifactor authentication article.
Need help?
For assistance, use the online chat feature
From the web app: Select the Help & Support icon at the top-right (that is, the question mark icon) and select "Chat with Us."
From the mobile app: Open the navigation menu and select "Chat with Us.
Publish date: January 24, 2025
Last update: July 15, 2026