Frequently asked questions
Frequently asked questions for getting started with TravelBank
By Anna1 author7 articles
- What is a "Whitelist" or "Safe senders list" for email?
- Why am I having trouble receiving emails from TravelBank/NextView?
- Why doesn't my multifactor authentication (MFA) verification code work?
- If I'm traveling and do not have access to my work email, can I sign back in?
- My company uses single sign-on (SSO); will I be required to sign in using a verification code?
- Can a multifactor authentication code be sent to my phone number (that is, by SMS)?
- NextView program administrator training frequently asked questions
