This article explains how to book flights, hotels, and cars with TravelBank.

This article applies to all users with access to TravelBank travel management.

Start by confirming you have a card added to your account for payment, ensure the information is accurate, or add one now if you haven't done so already. If your company has a corporate card used for purchasing travel through TravelBank, you'll see that card on the Payment Methods tab, and also in the Payment Method pane on the checkout page.

Once you've done this now is a good time to update or complete your Traveler Information.

If you need to cancel your travel reservation, learn how to do so here.

Choose Travel in the sidebar to get started.

Once you've selected the airport you're flying from and to, and input the dates and the number of travelers, choose "Search Flights" (see Figure 1). If you have an unused travel credit, learn more about that here.

If your company has a travel policy, you'll be advised of it (see Figure 2). A travel policy can affect both rates and days advance required to book travel without needing any additional manager approval.

In the Traveler Information section (see Figure 3), choose your traveler, or add one if you are booking on behalf of another. If your booking is outside of company policy, you'll see the reason above the request approval button.

If you want to review or choose your seat, before you book your flight scroll down and review your seat selection options (see Figure 4).

If you have not added a payment method to your account, you'll be asked to do so prior to booking your flight (see Figure 5).

Select your destination lodging dates (see Figure 6).

Select "View Rooms" at your desired hotel location (see Figure 7).

Scroll through the room options for your selected hotel, and choose "Select Room" (see Figure 8), or at the bottom of the page, choose "See All Rooms" to view more offerings.

In the Traveler Information field (see Figure 9), choose your traveler, or add one if you are booking on behalf of another.

If you have a promo code you can apply it before you book the room by expanding the dropdown in "Apply Promo Code" (see Figure 9).

On the Cars tab (see Figure 10) input the pick-up and drop-off locations, as well as the pick-up and drop-off dates and times. You may also filter your results by rental car agency as well as car type.

At the top of the listing you can refine your search to specific agencies and or car types (see Figure 11).

In the Traveler Information field (see Figure 12), choose your traveler, and you can then reserve your car.

Even if you completed Traveler Information creation at the beginning of this process, ensure you have selected the traveler in the dropdown menu to the left of the booking or request approval button.

Seat selection may be unavailable to you if your travel request requires manager approval.

Promo codes can only be used with pre-paid hotel stays, if the lodging you are considering is post-pay, then a promo code is not eligible for use.

Often times a rental car agency will ask for the original credit card so they can place a hold, this tends to do with their car rental policy, and is done in addition to any insurance you or they have supplied.

If your company has added a billing code for any specific car rental agencies this applies a company wide loyalty code to all reservations from that agency, your personal program cannot be used to further affect the final price. You can check the "Cars" tab of the "Loyalty Programs" page of under your Traveler Information to see which codes cannot be combined with the codes in use by your company.

If you need help, contact the TravelBank support team: