Purpose
This article describes how to forward email receipts from your work or personal email address to your platform account so they can be converted into expenses for you.
Audience
This article applies to all users of the expense management feature.
Forward receipts from your company email address
To forward receipts from your company email address (that is, the one associated with your platform account), take the following steps:
Upload each receipt image to an email as a PDF attachment (one receipt per PDF), not in the body of the email.
If you want each receipt to be a separate expense, email each PDF separately.
If you want multiple receipts to be attached to a single expense, you can attach multiple PDFs to one email. Note that only the first receipt will be used to create the expense details.
Send each email with the attached PDF(s) to receipts@travelbank.com.
Forward receipts from your personal email address
To forward receipts from your personal email address, take the following steps:
Upload each receipt image to an email as a PDF attachment (one receipt per PDF), not in the body of the email.
If you want each receipt to be a separate expense, email each PDF separately.
If you want multiple receipts to be attached to a single expense, you can attach multiple PDFs to one email. Note that only the first receipt will be used to create the expense details.
Send each email with the attached PDF(s) to your personalized email address for sending receipts from your personal email inbox.
Your personalized email address for sending receipts
Your personalized email address for sending receipts from your personal email inbox is based on your work email address: email+domain@receipts.travelbank.com or email+domain@receipts.nextview.com.
For example, if Jane Doe receives in her personal email a receipt for a business expense, she can still forward the receipt. (Let's assume Jane’s work email is jane.doe@acme.com.) To submit an expense through email, Jane would forward the receipt from her personal email address to jane.doe+acme.com@receipts.travelbank.com or jane.doe+acme.com@receipts.nextview.com.
So, the @acme.com becomes +acme.com and then you add the @receipts.travelbank.com or @receipts.nextview.com. Here are a few more examples for clarity:
Original work email address | TravelBank receipts email address | NextView receipts email address |
Frequently asked questions
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Publish date: NA
Last update: March 31, 2026