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Commercial Rewards Card contacts and resource guide

Learn who to contact for different Commercial Rewards Card topics

Written by Anna Allen
Updated yesterday

This article is part of the Commercial Rewards Card free plan guide or Commercial Rewards Card paid plan guide, or both. You can navigate back to each guide with the previous links and take the next onboarding steps.

Team

Contact

Commercial Rewards Card Client Services

Dedicated program administrator support

  • Account maintenance and inquiries

  • Assistance with platform navigation

  • General questions and support

Resource guides

Chat using the online tool or call 800-390-0606

Cardholder services

24/7 cardholder support services, including:

  • Assisting with declined purchases

  • Assisting with card activation

  • Reporting lost or stolen cards

  • Responding to balance and statement inquiries

  • Disputing items

  • Reporting fraud

  • Requesting manual authorizations

  • Providing statement copies older than 18 months

800-344-5696

Fax: 701-461-3463

Fraud department

24/7 support services, including:

  • Reporting fraud activity

  • Checking on status of an existing fraud case

800-523-9078

Relationship manager

Support includes:

  • Advocating for your business

  • Optimizing your card program

  • Consulting with you to drive revenue

  • Tailoring solutions to meet your needs

  • Sharing new products and services

Need help?

For assistance, use the online chat feature. On the web, select the question mark at the top-right corner of the page and then Chat with Us. On the mobile app, open the menu and then select Chat with Us.

Publish date: July 8, 2024

Last update: December 19, 2025

Related Articles
Commercial Rewards Card free plan guide
Commercial Rewards Card paid plan guide
Commercial Rewards Card program introduction
Activate my Commercial Rewards card
Make a Commercial Rewards Card payment
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