Purpose
This article describes the steps to make a payment on your commercial card.
Audience
This article applies to commercial card program administrators.
Steps
Choose to make payments either via Autopay or Telepay.
Autopay: To set up autopay, contact customer service via chat to receive an automated payment instruction guide.
Telepay: To make a payment by phone, call Cardmember Services at 800-344-5696.
Other methods: Review your statement for other payment methods.
To make a payment, select Payments in the left sidebar. You may then review card information such as the due date, and the balance to limit ratios.
If you haven't already added a payment account, choose Make a Payment first. Once you've added a payment account, you can make payments to cards by choosing Make a Payment to the right of the card of which you'd like to pay down or off the balance.
If you have any questions, contact client services using the online chat feature. On the web, select the question mark at the top-right corner of the page and then Chat with Us. On the mobile app, open the menu and then select Chat with Us.
Figure 1. Payments page
Choose to make payments either in app or a variety of other methods available on request.
In App Payments: To set up in app payments, simply go to Payments and select Add Payment Account. View our guide for a complete tutorial.
Other methods: If you'd like to learn about the complete set of payment options and help in setting those up, contact our service team using chat.
Note: Your payment account must be verified prior to making a payment. View our guide for additional information.
Need help?
For assistance, use the online chat feature. On the web, select the question mark at the top-right corner of the page and then Chat with Us. On the mobile app, open the menu and then select Chat with Us.
Publish date: January 17, 2025
Last update: March 27, 2026