This article explains how to add and edit your traveler information in TravelBank.
This article applies to all TravelBank users.
It's helpful to keep your traveler information current. If your passport number has changed, or if you need to add a global entry number, you can ensure that your next booking has all of the latest information. Add your loyalty numbers for added benefits, when applicable.
Add or edit your traveler information
To add your Traveler Information, choose "My Account" and then under the "Traveler Profile" tab choose "Add" to create your Traveler, or edit if you need to modify any information, such as your passport number, or global entry (see Figure 1). Ensure that your traveler information reflects the identification you use during your travel. If you need to add any Payment Methods click here.
Figure 1. My Account page, Traveler Profile
On this tab you can click "edit" and input your Known Traveler Number for TSA pre-check, or Global Entry (see Figure 2). Additionally, if you're going to be traveling internationally you input your passport information here as well.
Figure 2. Add Traveler Information pop-up window
Add loyalty program numbers
After you add your Traveler Information, at the bottom of the page input any of your loyalty programs. The left tab is for airline programs, clicking on "Hotel Loyalty Programs" switches you to that program's tab.
Clicking "edit" next to the programs allows you to make changes, if you need to correct a selection or update the reward number. From the edit menu you can also choose "remove" if you no longer user that program (see Figure 3).
Figure 3. Update Airline Loyalty Program pop-up window
Figure 4. Loyalty program informational message
What is the difference between Global Entry and TSA preCheck?
The main difference is Global Entry aka KTN is better for international travelers. While TSA PreCheck allows for expedited security screening benefits for flights departing from U.S. airports.
Global Entry simplifies customs procedures for travelers leaving and entering the U.S. both to & from abroad.
If you need help, contact the TravelBank support team:
From the website or mobile app: Open the left-hand menu and select “Chat with us”.