Purpose
This article describes how to forward email receipts from your work or personal email address to TravelBank so TravelBank can convert them into expenses for you.
Audience
This article applies to all users of the TravelBank expense management feature.
Forward receipts from your company email address
To forward receipts from your company email address (that is, the one associated with your TravelBank account), take the following steps:
Upload each receipt image to an email as a PDF attachment (one receipt per PDF), not in the body of the email.
If you want each receipt to be a separate expense, email each PDF separately.
If you want multiple receipts to be attached to a single expense, you can attach multiple PDFs to one email. Note that only the first receipt will be used to create the expense details.
Send each email with the attached PDF(s) to receipts@travelbank.com.
Forward receipts from your personal email address
To forward receipts from your personal email address, take the following steps:
Upload each receipt image to an email as a PDF attachment (one receipt per PDF), not in the body of the email.
If you want each receipt to be a separate expense, email each PDF separately.
If you want multiple receipts to be attached to a single expense, you can attach multiple PDFs to one email. Note that only the first receipt will be used to create the expense details.
Send each email with the attached PDF(s) to your personalized email address for sending receipts from your personal email inbox.
Your personalized email address for sending receipts from your personal email inbox is based on your work email address: email+domain@receipts.travelbank.com.
For example, if Taylor Brien received in their personal email a receipt for a business expense, they can still forward the receipt to TravelBank. (Let's assume Taylor's work email is taylor.brien@vomo.com.) To submit an expense to TravelBank, Taylor would forward the receipt from their personal email address to taylor.brien+vomo.com@receipts.travelbank.com.
Frequently asked questions
Need help?
If you need help, contact the TravelBank support team:
Email support@travelbank.com.
From the website or mobile app: Open the TravelBank left navigation menu and select Chat with us.
Publish date: NA
Last update: February 28, 2025