Frequently asked questions
Frequently asked questions about expense management for account admins
By Anna and 1 other2 authors17 articles
- Why are the custom fields I created not showing up on my transaction export?
- In what format will my transaction export be?
- Why didn't I receive my transaction export?
- If I make modifications to the column configurations during a transaction export, will I have to reorder them every time I export transactions?
- Why am I receiving an “Export failed unexpectedly” error message when I complete a transaction export?
- Why didn't I receive a third-party file feed agreement to sign in order to sync my transactions from my Silicon Valley Bank corporate card?
- Why doesn't the expense export show the custom fields I created?
- In what format will my expense export be?
- If I make modifications to the column configurations for an expense export, will I have to reorder the columns every time I export expenses?
- Why didn't I receive my expense export?
- Why does the expense export page hang with a spinning gear?
- How do I change the field type of my expense custom field?
- Why am I receiving an “Expense export failed” error message?
- How do I change the name of an expense custom field?
- Expense Export FAQLearn about expense exports
- How are Refund to Company expenses synced over to the General Ledger?
- When an employee owes money, how does TravelBank/NextView process the refund?