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I received an email stating that I was reimbursed; why can't I find my deposit in my bank account?
I received an email stating that I was reimbursed; why can't I find my deposit in my bank account?
Anna Allen avatar
Written by Anna Allen
Updated over a week ago

If you have more than one bank account, double-check which bank account you've added to your TravelBank account for reimbursements. (From the TravelBank left navigation menu, select "My Account" > "Expense Management" tab.)

Once you've confirmed which account is set up for reimbursements, review your account activity, looking for a deposit from "Travelator, Inc."

If you have updated your account recently, we may not have been able to deposit your reimbursement. Contact support for help in getting your reimbursement.

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