You can navigate back to each guide with the previous links and take the next onboarding steps.

Purpose

This article describes the different roles that users can have on the platform and how those roles affect travel and expense policies.

Audience

This article is directed toward administrators with a expense and travel management account.   

View and manage user roles and permissions

To view and manage your organization’s user roles and permissions, go to the employee directory:

Select “Company Settings” from the left navigation menu > “Employees” > “Employee Directory”

The following Table 1 lists the various user roles and the advanced permissions associated with each role.

Table 1. User roles and permissions

Role	Advanced Permissions
Employee/ general user/ cardholder (“None” in the user interface)	View corporate cards assigned to their profile View corporate card transactions assigned to their profile View their individual corporate card statement Lock/unlock their corporate card View expenses and expense reports they created
Manager	View and approve expense reports created by employees/cardholders they are assigned to as manager (depending on expense policy approval rules) View and approve travel requests created by employees/cardholders they are assigned to as manager Note: Managers do not have access to view employee corporate card information, even for employees assigned to the manager.
Finance*	Approve expense reports, including final approval View all corporate cards within the company View details on individual corporate cards throughout the company Add employee/cardholder to any corporate card in the company Lock and unlock any/all corporate cards within the company View and export all transactions within the company (including access to receipt Amazon Web Services (AWS) links) View statements (cardholder accounts and managing accounts) View and set up payments View Core Insights for the entire company View and approve (once manager approves) all expense reports created by any employee/cardholder Note: Users with finance permissions cannot create or modify cards. They also do not have access to Company Settings (that is, they cannot add employees, run expense exports, or change expense or travel policies).
Admin	Add, remove, and edit users Set managers and additional permission levels Reassign users to different managers for expense approval purposes View all corporate cards within the company View details on individual corporate cards throughout the company Add employee/cardholder to any corporate card in the company Lock and unlock any/all corporate cards within the company Create cards Modify cards Access Company Settings (that is, add employees and run and set up recurring expense exports and change expense or travel policies) View and export all transactions within the company (including access to receipt AWS links) View statements (Cardholder accounts and managing accounts) View and set up payments View Core Insights for the entire company View and approve (once manager approves) all expense reports created by any employee/cardholder

*Mark a finance user as approver for entire organization

To have the advanced permissions outlined in the previous table, a finance user must be marked as a “Finance Approver for Entire Organization.” This setting is required in order for finance users to take any corporate card-related actions for their organization, such as seeing payments.

To give a finance user this permission, review how to edit an employee record, and take the following steps:

Locate the employee record you want to change, then select the blue pencil icon at the far-right of the row (see Figure 1).
Figure 1. Edit icon to make changes to an existing employee record

This brings up a pop-up window with several fields of information related to the employee (see Figure 2).
Figure 2. Edit Employee pop-up window
Select the “Advanced Permissions” field.
Select “Finance” from the dropdown checklist.
When you select “Finance”, a “Finance Approver for Entire Organization” checkbox appears (see Figure 3). Check the checkbox.
Figure 3. “Finance Approver for Entire Organization” checkbox
Select “Save” to save your changes.

Need help?

For assistance, use the online chat feature

From the web app: Select the Help & Support icon at the top-right (that is, the question mark icon) and select "Chat with Us."
From the mobile app: Open the navigation menu and select "Chat with Us.

Publish date: NA

Last update: July 21, 2026

Learn about Commercial Card user roles and permissions