Review your organization’s expense policy

Review the TravelBank default expense policy

Anna Allen avatar
Written by Anna Allen
Updated this week

This article is part of the Commercial Rewards Card free plan guide or Commercial Rewards Card paid plan guide, or both. You can navigate back to each guide with the previous links and take the next onboarding steps.


This article explains how to view your organization’s default expense policy.


This article is directed toward administrators with a free TravelBank expense and travel management account.   


The default expense policy establishes guidelines for your employees regarding receipt and mileage rates, one-step approval, and other details related to spend.

As a Commercial Rewards customer with the free plan, you have access to one default expense policy. To add and edit expense policies, upgrade your plan.

View your expense policy

Starting in the left navigation menu, go to “Company Settings” > “Expenses” > “Expense Policy” > “Default Policy” (see Figure 1).

Figure 1. The default expense policy page, including General Rules, Category Rules, and Approval Rules

Figure 1. Default [Expense] Policy page

Although you cannot edit your default policy, you can review the details of your policy by selecting “Edit” for “General Rules”, “Category Rules”, and “Approval Rules” respectively. Note that all employees in your organization are part of the default policy.

With the free plan and the default expense policy, your organization has the following features available:

  • General Rules: General Rules includes receipt requirement threshold, mileage reimbursement rate, description requirement, whether this group of employees has a corporate card, and whether this group of employees allocates expenses to more than one cost center/department. With the free plan, you get the Internal Revenue Service (IRS) limit for the minimum expense amount that needs a receipt and the IRS limit for mileage reimbursement. Expense reimbursement is not turned on. With the free plan, all employees are assigned to one general department.

  • Category Rules: Category Rules are items that employees can select to categorize their expenses. You can create customized expense categories for your organization with the free plan.

  • Approval Rules: Expense report approval flows are defaulted to first route to a manager approver and then a finance approver.

Need help?

If you need help, contact the Commercial Rewards Program team at

Publish date: January 22, 2024

Last update: NA

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