This article explains how to view your organization’s default travel policy.

This article is directed toward administrators with an expense and travel management account.   

The default travel policy establishes guidelines for your employees’ business travel, what travel needs approval, how many days in advance travel needs to be reserved, and other details.

As a commercial card customer, you have access to one default travel policy. To add and edit travel policies, upgrade your plan.

From the navigation menu, go to “Company Settings” > “Travel” > “Travel Policy” > “Default Travel Policy”.

Although you cannot edit your default policy, you can review the details of your policy by selecting “Edit” for “Flight Policy” and “Lodging Policy” respectively. Note that all employees in your organization are part of the default policy.

From the navigation menu, go to “Company Settings” > “Travel” > “Reward Policy”.

On this page you can turn the rewards policy on and off by turning the toggle switch. You can also change the rewards amount by changing the percentage in the “Rewards Amount” field.

Note: The percentage in the Rewards Amount field is the total percentage of savings the employee saved the company and that the employee can earn as a reward to use in the rewards center.

Select “Save” when you’re finished making changes.

For assistance, use the online chat feature. On the web, select the question mark at the top-right corner of the page and then Chat with Us. On the mobile app, open the menu and then select Chat with Us.