Once you've made a transaction using your credit card that you sync with TravelBank/NextView, the transaction may not appear immediately. If you haven't already setup your credit card to work with Transaction Sync, learn how to do that here.
TravelBank/NextView partners with Plaid to sync transaction data from your financial institution to your TravelBank/NextView profile.
TravelBank/NextView transaction update: | Every 30 minutes |
Plaid sync with financial institution: | 4 - 6 times daily |
If a recent transaction has not yet appeared, allow for the aforementioned timeframes to pass, and check the card synced transactions again.
Note: Pending transaction will never show in the transaction sync, only posted transactions after the timeframes mentioned.
Need help?
For assistance, use the online chat feature
From the web app: Select the Help & Support icon at the top-right (that is, the question mark icon) and select "Chat with Us."
From the mobile app: Open the navigation menu and select "Chat with Us.
Publish date: NA
Last update: July 20, 2026