TravelBank

<img src="https://downloads.intercomcdn.com/i/o/975813498/c5af029bcd666a9e81b06142/Untitled+drawing.png" width="30" alt=""> This article is part of the <a href="https://support.travelbank.com/en/articles/8712633-commercial-rewards-card-free-plan-guide" rel="nofollow noopener noreferrer" target="_blank">Commercial Rewards Card free plan guide</a> or <a href="https://support.travelbank.com/en/articles/8712638-commercial-rewards-card-paid-plan-guide" rel="nofollow noopener noreferrer" target="_blank">Commercial Rewards Card paid plan guide</a>, or both. You can navigate back to each guide with the previous links and take the next onboarding steps.

This article describes how to activate your Commercial Rewards card once you have received it in the mail.

This article applies to all Commercial Rewards Card customers. 

You can take the steps in this article once you receive your Commercial Rewards Card in the mail. 

To learn more about your card before it arrives, review the resources in the mailing confirmation email. 

Once you receive your Commercial Rewards card in the mail, take the following steps to activate your card: 

Select “Activate Card Now” at the bottom of the page (see Figure 1). This takes you to an Activate Your Card page (see Figure 2).

Figure 1. Login page with a text section at the bottom of the page reading Were you issued a credit card from your employer? Activate card now

Figure 1. Activate Card Now link on login page

Figure 2. Activate your card screen showing fields for card number, expiration date, zip code, and activation code

Figure 2. Activate your card screen

Complete the required fields, and then select “Continue”. This prompts the system to email you a one-time passcode.

Check your email to get the passcode, and enter the passcode on the Verify It’s You page (Figure 3). This brings up a Your card is now active! confirmation page (Figure 4).

Figure 3. Verify It’s You screen asking user to enter the 4-digit verification code sent to their email

Figure 3. Verify It’s You screen

Figure 4. Your card is now active! confirmation page

Figure 4. Your card is now active! page

From there you can go back to the TravelBank login page. 

1. Navigate to the login portal. 
2. Select “Activate Card Now” at the bottom of the page (see Figure 1). This takes you to an Activate Your Card page (see Figure 2).
 Figure 1. Login page with a text section at the bottom of the page reading Were you issued a credit card from your employer? Activate card now
 Figure 1. Activate Card Now link on login page 
 Figure 2. Activate your card screen showing fields for card number, expiration date, zip code, and activation code
 Figure 2. Activate your card screen
3. Complete the required fields, and then select “Continue”. This prompts the system to email you a one-time passcode.
4. Check your email to get the passcode, and enter the passcode on the Verify It’s You page (Figure 3). This brings up a Your card is now active! confirmation page (Figure 4).
 Figure 3. Verify It’s You screen asking user to enter the 4-digit verification code sent to their email
 Figure 3. Verify It’s You screen 
 Figure 4. Your card is now active! confirmation page
 Figure 4. Your card is now active! page
5. From there you can go back to the TravelBank login page.

Once your card is active, check your email again for a corporate card welcome email providing more information about your card (Figure 5). 

Figure 5. Life with your new corporate card email; provides a link to the user guide

Figure 5. Confirmation email that you’ve activated your card

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If you need help, contact the Commercial Rewards Program team at <a href="mailto:commercialrewards@travelbank.com" rel="nofollow noopener noreferrer" target="_blank">commercialrewards@travelbank.com</a>.

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