Purpose
This article describes the steps to make a payment on your Commercial Rewards Cards.
Audience
This article applies to Commercial Rewards Card program administrators on a free plan or paid plan.
Steps
Choose to make payments either via Autopay or Telepay.
Autopay: To set up autopay, contact customer service via chat to receive an automated payment instruction guide.
Telepay: To make a payment by phone, call Cardmember Services at 800-344-5696.
Other methods: Review your statement for other payment methods.
To make a payment, select "Payments" in the left sidebar. You may then review card information such as the due date, and the balance to limit ratios.
If you haven't already added a payment account, choose "Make a Payment" first. Once you've added a payment account, you can make payments to cards by choosing "Make a Payment" to the right of the card of which you'd like to pay down or off the balance.
Contact customer service via chat or by emailing commercialrewards@travelbank.com with any questions you have regarding making a payment.
Figure 1. Payments page
Contact customer service via chat or by emailing commercialrewards@travelbank.com for payment instructions include account and routing numbers.
Choose to make payments either in app or a variety of other methods available on request.
In App Payments: To set up in app payments, simply go to "Payments" and select "Add Payment Account." View our guide for a complete tutorial.
Other methods: If you'd like to learn about the complete set of payment options and help in setting those up, contact our service team via chat or by emailing commercialrewards@travelbank.com
Note - Your payment account must be verified prior to making a payment. View our guide for additional information.
Questions?
Chat with us in the app or email commercialrewards@travelbank.com
Publish date: January 17, 2025
Last update: NA