Purpose

This article provides information about the free version and paid version of the Commercial Rewards Card program.

Audience

This article is directed toward administrators of a Commercial Rewards Card program.

Commercial Rewards Card program overview

The Commercial Rewards Card program combines credit card, travel, and expense management in an all-in-one platform powered by TravelBank. Commercial Rewards and TravelBank allow you to make payments, track and submit your expenses, and book business travel. There is a free plan and a paid plan of Commercial Rewards. This article provides information about the difference between the plans.

We have several support articles to guide you through the setup of your Commercial Rewards program, starting with the following articles:

Program features: Free vs paid

The Commercial Rewards program offers the features listed in the following table.

For additional explanation of the differences between free and paid plans, watch the videos: TravelBank Travel Solution and TravelBank Expense Solution.

Table 1. Commercial Rewards Card features, free and paid plans

Type of features	Free plan	Paid plan
Travel	Travel booking management and discounted rates Default travel policy 24/7 travel agent support via email, chat, and phone Reward program for employees that spend under travel budget (must opt in) App-based travel booking (fee is waived for Commercial Rewards program)	Everything from free plus: Multiple customizable travel budgets, fields, and policies Access to corporate group travel planning services
Expense	Unlimited expense reports and items Receipt scans and submissions Expense and card management Default expense policy - basic expense configuration management One general department for all users Card transaction sync Configurable and scheduled expense exports Default approval hierarchy Virtual card issuing and management	Everything from free plus: Custom fields and multiple configurable expense policies Unlimited departments Custom approval structure and rules Delegate user access Configurable and scheduled expense exports
General	Standard CSV file extract Custom integrations (fee applies). Some examples include Enterprise Resource Plan (ERP), Human Resource Information Systems (HRIS), Single Sign On (SSO), Card) Core Insights basic analytics Premium Insights advanced analytics (fee applies) Monday through Friday product support via chat and email	Everything from free plus: Any usage beyond your subscription level is billed monthly according to the additional usage policy Delegate functionality for users to perform actions on behalf of another user, including booking travel

Upgrade to the paid plan

Reach out to commercialrewards@travelbank.com to upgrade to the paid plan of Commercial Rewards Card.

Navigate TravelBank

Use the TravelBank left navigation menu to access functions for your Commercial Rewards Card, including travel booking, expense reports, transactions, and linked cards. You can also manage cards and set up travel and expense policies for your company.

The Cardholder Navigation – Commercial Rewards Card quick reference explains the links for the cardholder view.
The Manager Navigation – Commercial Rewards Card quick reference explains the links available to manager approvers.
The Program Administrator and Finance Approver – Commercial Rewards Card quick reference explains the links you will use to manage your card program.

Need help?

If you need help, contact the Commercial Rewards Card program team at commercialrewards@travelbank.com or (800) 390-0606.

Program Administrators are also invited to attend a webinar where a facilitator provides an overview of the system. View the training schedule and register for a Commercial Rewards Card Training session.

Publish date: December 21, 2023

Last update: January 15, 2025

Commercial Rewards Card program administrator guide

Commercial Rewards Card free plan guide

Commercial Rewards Card paid plan guide

Learn about Commercial Rewards Card user roles and permissions

Commercial Rewards Card contacts and resource guide