Purpose
This article describes the delegate role for users in the platform.
Audience
This article is directed toward administrators with an expense and travel management account. It also applies to Commercial Rewards Card program administrators.
Overview of delegate role
Once you have added employees to your organization, you can also create host-delegate relationships between them. A host is an employee for whom tasks are completed. A delegate is an employee who completes tasks on behalf of a host.
Delegate users can complete tasks directly on behalf of their hosts, and because delegates are assigned to a host, there is no need for hosts to share passwords, which ensures that their login information stays confidential and secure.
Once a delegate is assigned to a host, the delegate can switch over to the host's account to perform specific tasks.
Resources about delegates
We also have the following resources about delegates:
Learn about user roles and permissions (article)
Assign (add) delegate to host (article)
Adding and managing delegates (video)
Import delegates using a .csv (article)
Need help?
For assistance, use the online chat feature. On the web, select the question mark at the top-right corner of the page and then Chat with Us. On the mobile app, open the menu and then select Chat with Us.
Publish date: April 26, 2024
Last update: March 14, 2026
