Purpose
This article explains how to use Social Seating while booking a flight on the TravelBank mobile app.
Audience
This article applies to all users with access to TravelBank travel management.
Prerequisites
Social Seating is available exclusively through the TravelBank mobile app on iOS or Android. To use Social Seating, download the app on your mobile device.
Overview
Flights can be lengthy, and this can be a great time to collaborate with a coworker, or maybe even catch up on some much needed rest. Learn about Social Seating and take advantage of another TravelBank feature.
The next time you are booking a flight via the TravelBank mobile app you can see whether one of your colleagues is traveling on the same flight.
Steps
To use Social Seating while booking a flight, start by selecting a flight (see Figure 1):
Figure 1. Available flight options
After selecting a flight, scroll through the map of seats on the flight. If a coworker has also booked that flight, their avatar appears on their seat selection. If they don't have an avatar their initials will appear instead (see Figure 2).
Figure 2. Coworker avatars on their seat selections
After you have made your seat selection, you can view the the details before you confirm your selection (see Figure 3). Note that you can view the flight amenities, baggage details, and list of coworkers who have booked the same flight.
Figure 3. Flight selection confirmation screen
Need help?
If you need help, contact the TravelBank support team:
Email support@travelbank.com.
From the website or mobile app: Open the left-hand menu and select “Chat with us”.
Publish date: April 28, 2021
Last update: November 22, 2023