Purpose
This article announces the 2026 TravelBank mobile app update and how it affects users.
Audience
This article is directed toward all TravelBank mobile app users.
Overview
We’ve launched a new TravelBank mobile app, which has been rebuilt to provide a faster, more reliable, and more secure experience. While the current app has served customers well, the new app uses modern technology that enables improved performance and provides users access to new features and future updates.
There are several notable improvements to and new features in the new mobile app:
Dashboard help so you can get your tasks done faster
Reorganized expenses and reports so you can more easily identify what’s pending, what’s approved, and what needs attention
Faster load times for travel results and the overall app experience
Affected users and platforms
This update affects TravelBank mobile app users. This change does not affect TravelBank desktop app users.
Timing of change
You can update to the new mobile app now and log back in to your account using your existing credentials. All your data, history, and receipts are carried over to the new app automatically.
If you haven't downloaded the new app by December 31, 2026, the app will cease to work beyond this date. We recommend you go to Google Play or the App Store now to download the new TravelBank app labeled “All New" (Figure 1) so your access is not interrupted.
Figure 1. New TravelBank mobile app icon as it appears in Google Play or App Store
How to download the new mobile app
To download the new mobile app, scan the following QR code* or follow the subsequent directions for your iOS device or Android device.
On iOS devices
Follow Apple’s directions on how to manually update apps on your mobile device*.
On Android devices
Follow Google’s directions on how to update an Android app.*
Note: This link takes you to an external website or app, which may have different privacy and security policies than TravelBank. We do not own or control the products, services, or content found there.
Frequently asked questions
Can I download the new mobile app now?
Yes. This is a new app that requires a fresh download, and you may log in to the new app with your existing credentials. Google Play and the App Store both have the latest version available for download.
All your data, history, and receipts are carried over to the new app automatically.
What will happen if I do not download the new mobile app?
If you haven't downloaded the new app by December 31, 2026, the app will cease to work beyond this date.
During the transition, if you open any links or calls to action in platform emails on your mobile device, you are directed to the new app. If you haven't downloaded the new app yet, when you select one of these links the system prompts you to install the new app. This prompt appears for you each time until the new app is installed.
Although you can keep working without interruption by using the legacy mobile app or the desktop app, we still recommend you go to Google Play or the App Store now to update to the new TravelBank app labeled “All New”.
Will this mobile app update affect the TravelBank desktop app?
No. Desktop only users do not need to take action, as this change only affects the mobile app.
Publish date: September 30, 2026
Last update: NA