Purpose
This article explains how to attach multiple receipts to an expense.
Audience
This article is directed toward all TravelBank users.
Overview
The TravelBank multiple receipts feature allows you to attach more than one receipt to each expense.
Known limitations
The ability to bulk delete attachments currently exists for Android but not for iOS or web.
The ability to reorder attachments does not currently exist. To reorder attachments, delete your attachments and reupload them in the desired order.
Attach multiple receipts using the TravelBank website
You can attach multiple receipts to an expense by (1) creating an expense and then adding receipts to the expense, or (2) uploading multiple receipts and creating an expense automatically from the receipts.
Create an expense and then add receipts to the expense
Create an expense as described in the “Quick guide: Managing and merging your corporate card transactions” article.
Select a file, or up to ten files at a time (see Figure 1), to add to your expense.
Figure 1. Select and upload multiple files at once to your expense
Open the expense by selecting it from the Expenses & Transactions page.
If you’ve already added a receipt to the expense, select “Add More” (see Figure 2) at the bottom-right corner of the Expense Details page. This brings up a file explorer window for you to select another attachment.
Figure 2. “Add More” button on the Expense Details page
The number of attachments shown beneath the attachment preview window updates (see Figure 3) with each upload. You can now scroll right and left to see each attachment.
Figure 3. Number of expense attachments and left-right arrows for navigating between them
Note that you can add up to 10 attachments with a limit of 20 MB for each attachment, and within those attachments, you can have multiple pages. If you select a file for upload that is over the 20 MB limit, an error message appears.
Select “Add More” again to add additional attachments as needed. Or, alternatively, once you have uploaded one receipt attachment, if you select the receipt preview, a full-screen receipt preview page appears. The full-screen preview page shows an “Add More” button, as well as a “Delete Receipt” button and “Download PDF” button (see Figure 4).
Figure 4. Full-screen receipt attachment preview
Create an expense automatically from your receipts
Select “Expenses & Transactions” from the TravelBank left navigation menu.
Select “Add” in the top-right corner of the page. This brings up an Add Expense sidebar (see Figure 5).
Figure 5. Add Expense sidebar
Add up to ten receipt files:
Drag and drop the files into the “Add Receipts” area, or
Click anywhere within the “Add Receipts” box to select files from your file explorer.
Once the receipts are uploaded, select whether you want to assign each receipt to its own expense or assign all receipts to one expense (see Figure 6). “Keep Separate” is selected by default.
Figure 6. “Keep Separate” or “Combine” options when uploading receipt files
Select “Add”. The receipts now scan in the background, and you can close the Add Expense sidebar as you wait (select “Close” or the X at the top-right corner of the sidebar; see Figure 7). A notification appears when the receipts are finished scanning (see Figure 8).
Figure 7. Scanning receipts message
Figure 8. Notification that receipts have finished scanning
From there, you can add more receipts, or close out the sidebar if you haven’t already.
The expense has now been created for you based on the receipt files you uploaded. Open the expense by selecting it, and add in any information that wasn’t automatically uploaded during scanning (see Figure 9).
Figure 9. Expense Details page for expense added from receipts
Delete a receipt
To delete a receipt from your expense, select the receipt preview window and then select “Delete Receipt” as shown in Figure 4.
Download a pdf of a receipt
To download a pdf of your receipt from your expense, select the receipt preview window and then select “Download PDF” as shown in Figure 4.
Add a receipt through the mobile app
The multiple receipts flow is the same on the TravelBank mobile app (both iOS and Android) as on the web version. On the mobile app you can add receipts by selecting from your camera roll, snapping a new photo, or uploading an existing file (for instance, a pdf). Like in the web version, you can also add multiple receipts to a single expense. See Figure 10 for examples of adding receipts through the mobile app.
Figure 10. Adding receipts through the TravelBank mobile app
Delete receipts in bulk (Android)
To delete receipts in bulk on your Android device, take the following steps:
Open the Expenses & Transactions page and select the expense you’d like to delete receipts from.
Select “Receipt” in the top-right corner to open the receipts for the expense.
Select “Delete” at the bottom-left corner of the screen. This brings up options to delete one file or bulk delete (see Figure 11).
Select “Bulk Delete” and then select the files you want to bulk delete.
Select “Delete” at the bottom of the screen, and then confirm the action by selecting “Delete” again.
Figure 11. Bulk Delete option
Figure 12. Bulk delete confirmation
Need help?
If you need help, contact the TravelBank support team:
Email support@travelbank.com.
From the website or mobile app: Open the left navigation menu and select “Chat with us”.
Publish date: November 17, 2023
Last update: April 20, 2024