Purpose
This article explains how to sync your transactions from your Silicon Valley Bank corporate card with TravelBank.
Audience
This article applies to all TravelBank users with a Silicon Valley Bank corporate card.
Sync your transactions
Before TravelBank can start syncing your transactions from your Silicon Valley Bank Corporate Card, we'll need some information, to get started, collect the following details below:
Your company's name as it appears at Silicon Valley Bank
Program ID for the cards you are requesting to sync
The email address of the main point of contact (POC)
For some card types the bank will require a 3rd Party File Feed Agreement. If this is required Silicon Valley Bank will send the form directly to you and the sync setup completion will remain pending until the form is signed and on file with Silicon Valley Bank.
Once the process is completed TravelBank begins to receive the initial transactions in approximately 24-48 hours when conducted during the business week (Monday - Friday).
Ready to get started? Email us at support@travelbank.com, put "SVB Corporate Card Sync" as the subject of your email, include the requested information in the email's body and we'll get back to you to confirm we've received your request.
Frequently asked questions
Need help?
If you need help, contact the TravelBank support team:
Email support@travelbank.com.
From the website or mobile app: Open the left navigation menu and select Chat with us.
Publish date: NA
Last update: August 14, 2024