Frequently asked questions
Frequently asked questions for getting started with TravelBank
What is a "Whitelist" or "Safe senders list" for email?
Why am I having trouble receiving emails from TravelBank?
Why doesn't my multifactor authentication (MFA) verification code work?
If I'm traveling and do not have access to my work email, can I sign back in?
My company uses single sign-on (SSO); will I be required to sign in using a verification code?
Can a multifactor authentication code be sent to my phone number (that is, by SMS)?