Purpose

This article introduces users to the Value Insights Dashboard in Premium Insights.

Audience

This article is directed toward TravelBank users with access to Premium Insights.

Overview

The Value Insights Dashboard provides information on the value users have gained from using TravelBank. The dashboard quantifies value in terms of cost savings, time savings, policy compliance, and other data points.

Explore the dashboard

To access the Value Insights Dashboard, from the Collections list, select Organization Shared Collections > Value Insights Dashboard.

This takes you to the Overview section of the dashboard. By default, each section shows you data for the previous three months. Scroll down on the page to review the other sections of the dashboard.

Dashboard sections and tiles

There are several sections available in the dashboard. Each section features tiles of information, some of which contain charts based on your organization’s data. You may not see all the following tiles in your dashboard, as the dashboard only shows tiles that have data, highlighting what matters to your organization.

Learn more about each tile

To explore the data used to create each tile, or the chart within a tile, select the tile or chart (Figure 1), and then See these records, See these expenses, etc. (Figure 2). This brings up a page with the comprehensive data for that tile or chart.

Figure 1. A dashboard chart showing the cursor selecting the chart to show more data

Figure 1. Select chart data

Figure 2. A dashboard chart showing the See these Expenses option to show more data

Figure 2. See these Expenses option for a dashboard chart

Tiles also have an information icon (Figure 3). Select the icon to learn more about the tile.

Figure 3. Dashboard tile showing information icon

Figure 3. Information icon on dashboard tiles

Export data from the dashboard

You can export data from the dashboard the same way you would for other Premium Insights dashboards:

Select the Subscriptions icon at the top-right of the page (Figure 4) and set up a subscription to receive the dashboard data.
Figure 4. Subscriptions icon
Export data as a PDF by selecting the more options icon (that is, the three dots) and then Export as PDF (Figure 5).

Figure 5. Export as PDF option

Section 1: Overview

Figure 6. Overview section

Travel budget saved: This tile shows the total amount saved when employees book lower than the allocated budget in the travel policy.
Estimated time saving in expense submission process: This tile shows the estimated time saved by using the TravelBank expense report submission process. The data in this chart is based on the findings of the Total Economic Survey conducted by Forrester, which assumes that a user would save 20 percent of their time, taking the time from 30 minutes to submit a report before using TravelBank to an average of 24 minutes after.
Estimated time savings in expense report review process: This tile shows the estimated time saved by using the TravelBank expense report review process. The data in this chart is based on the findings of the Total Economic Survey conducted by Forrester, which assumes that a user would save 10 percent of their time, taking the time from 30 minutes to review a report before using TravelBank to an average of 27 minutes after.
$ Potential rebate earning on CRC this quarter: This tile aims to show the value of potential rebate earning on Commercial Rewards Cards (CRC) in the current quarter. This is an estimated value only calculated if you spent at least $150,000 in the quarter. The estimated rebate is 1 percent for all CRC users.
$ Estimated travel reward redeemable with gift cards: This tile shows the estimated dollar value of the travel reward points earned by employees. These points can be used to purchase gift cards across multiple eligible merchants.
Monthly Active users (Pooled): This tile shows the number of unique users who have completed at least one active event (for example, a booking request, booking approval, expense submission, or expense approval).
Active users by product usage: This tile shows the number of unique users who have completed key actions related to travel or expense, or both, in TravelBank.

Section 2: Expense

Figure 7. Expense section

Estimated time savings in expense report review process: This tile shows the estimated time saved by using the TravelBank expense report review process. The data in this chart is based on the findings of the Total Economic Survey conducted by Forrester, which assumes that a user would save 10 percent of their time, taking the time from 30 minutes to review a report before using TravelBank to an average of 27 minutes after.
Estimated time saving in expense submission process: This tile shows the estimated time saved by using the TravelBank expense report submission process. The data in this chart is based on the findings of the Total Economic Survey conducted by Forrester, which assumes that a user would save 20 percent of their time, taking the time from 30 minutes to submit a report before using TravelBank to an average of 24 minutes after.
# expense reports approved with duplicate receipts: This tile shows the number of expense reports that have been approved that contain duplicate receipts.
Expense reports approved vs submitted: This tile provides a comparison of the expense reports approved and expense reports submitted. When the number of approved expense reports is almost equal to the number of submitted reports, it indicates healthy expense practices for your organization.
Reimbursements - Paid vs Failed: This tile shows a comparison of the number of reimbursements that are paid out vs the number of reimbursements that fail.
AVG Time from Submission to Approval: This tile shows the average number of hours from when an expense report is submitted to when it is approved.
AVG Time from Approval to Reimbursement: This tile shows the average number of hours from when an expense report is approved to when the report-submitter is reimbursed.
Top 20 spend by Merchant - last 3 months: This tile highlights the top 20 merchants where users spend the most.
Top 10 Category Spend: This tile highlights the top 10 categories where users spend the most.
Expense: Reimbursable vs non-reimbursable: This tile compares the amount employees have spent on non-reimbursable and reimbursable expenses.
Transactions: Corporate vs personal: This tile compares the amount employees have spent on their corporate card and their personal card.

Section 3: Travel

Figure 8. Travel section

# bookings with price less than price cap: This tile shows the number of bookings where the price of a booking was less than the budget allocated in the travel policy.
# bookings with price higher than price cap: This tile shows the number of bookings where the price of a booking was more than the budget allocated in the travel policy.
Price cap amount exceeded: This tile shows the cost incurred on bookings where the price of a booking was more than the budget allocated in the travel policy.
Savings from bookings lower than price cap: This tile shows the amount saved on bookings where the price of a booking was less than the budget allocated in the travel policy.
Rewards on bookings: This tile shows the number of TravelBank reward points earned on travel bookings.
$ Estimated travel reward redeemable with gift cards: This tile shows the estimated dollar value of the travel reward points earned by employees. These points can be used to purchase gift cards from various eligible merchants.
Agent vs In-App Bookings Flights: This tile compares agent-assisted and in-app flight bookings.
Agent vs In-App Bookings: Hotels: This chart compares agent-assisted and in-app hotel bookings.
Agent vs In-App Bookings: Cars: This tile compares agent-assisted and in-app car bookings.
Avg time taken for travel approval: This tile shows the average time taken per month for travel booking approvals.
Bookings: Car vs Flight vs Hotels: This tile compares the number of bookings made per category: flights, hotels, and car.
Top 20 most frequently booked hotels: This tile shows the top 20 most frequently booked hotels and the total amount users spent on the bookings.
Top 20 car merchants booked: This tile shows the top 20 most frequently booked car merchants and the total amount users spent on the bookings.
Rewards Trends: This tile shows trends in TravelBank reward point earnings in the quarter.

Section 4: Commercial Rewards Card

Figure 9. CRC section

No. of active cards: This tile shows the number of active Commercial Rewards cards for your organization.
$ Potential rebate earning on CRC this quarter: This tile shows the value of potential rebate earnings on your organization’s Commercial Rewards cards in the current quarter. This is an estimated value only calculated if you spent at least $150,000 in the quarter. The estimate rebate is 1 percent for all CRC users.
Commercial Rewards Card Vs Personal Expense: This tile compares the usage of Commercial Rewards cards and personal cards.
$ Estimated value of CRC points balance: This tile shows the estimated value of the CRC points users have collected.
CRC points balance: This tile shows the number of CRC points received and withdrawn.
Spend on CRC cards: This tile shows the amount spent and the monthly spending limit per active card.
$ CRC Spend per Quarter: This tile shows trends in spend on CRC cards in the quarter.